FREQUENTLY ASKED QUESTIONS
You can simply place your order through our website www.PinkBlondeStore.com or through our social media account on Instagram DM/ Facebook Messages / whatsapp(01022424279)
Usually, it takes from 1- 3 working days (SAT- to-THUR) till it reaches your door steps. Yet, there might be unconditional Delay from our courier during official Holidays or other circumstances.
As soon as you receive your order and find any damage with one or all the products inside, Please don’t hesitate to call us on 01022424279 or send us an e-mail with your issue on email@example.com as we will take care of your issue immediately. And your damaged order will be replaced within 2 days of your complain.
We’ll feel sorry for you as for most cases we don’t accept returns. And if we did you will get charged for returning your order and the refund money will be issued for you in form of coupon code for it to be stored as store credit that could be used anytime within 6 month of the return.
Well, let’s start by saying that most of our products are either silver/gold plated alloy. Else, it will be stated otherwise on the product description. Also, we do guarantee that our products don’t rust nor change its color.
It depends on what you are asking for. But, in most cases we do customize orders.
We only accept returns for damaged products or if the product wasn’t as described Product condition must be as received with no damaged packaging. PinkBlonde is not responsible for any product misuse from your side or wrong size assumption
Sure, But everything comes with its price If you placed your order before 2 pm you will have it on the same day, if it was placed after 2 pm you will have it within 24H of placing your order. Please call us on 01022424279 if you need it immediately or need special arrangements. Only valid for Cairo/Giza residents for 55EGP.
Yes, down payment might be needed though (50%), as our cash collection team will be sent to your place and give you an invoiced sheet with the amount paid.or Vodafone cash and send invoiced sheet to your mail.
Usually, it takes from 7-21 days for us to restock an out of stock product.